Lonely Planet travel guides are known the world over as comprehensive, practical, and indispensable to the modern globetrotter. When this multinational publisher needed a new online catalog and shop system, they faced a long list of unique requirements: multiple currencies, multiple distribution centers, electronic goods delivery, accounting system integration, shipping system integration, and so on. Oncall Interactive met the challenge with a custom-built system designed around their needs, reducing staffing and training costs, and creating room for expansion.